Privacy

DATA PROTECTION DECLARATION

This website and the Kennel & Schmenger Internet shop integrated into it (hereinafter jointly referred to as the „website“) are operated by Kennel & Schmenger Handelsgesellschaft mbH, Im Erlenteich 1-5, 66955 Pirmasens (hereinafter referred to as „Kennel & Schmenger“ or „we“). We attach great importance to the protection of your personal data and collect, process and use your personal data exclusively in accordance with the principles described below and in compliance with the applicable data protection laws.

This Privacy Policy applies to the website of Kennel & Schmenger Handelsgesellschaft mbH, which can be accessed under the domain www.kennel-schmenger.com and the various subdomains (hereinafter referred to as „our website“).

A. Your personal data Personal data is any information relating to an identified or identifiable person. This includes, for example, your name, your date of birth, your telephone number, your postal and e-mail address, your IP address or user behaviour; information for which we cannot (or can only with disproportionate effort) establish a reference to your person, e.g. by anonymising the information, is not personal data.

B. Scope of data collection, processing and use It is not necessary for you to provide us with personal data simply to visit the website. We collect, process and use your personal data collected during the ordering process for the establishment, execution and processing of the purchase contracts concluded with us in the Kennel & Schmenger Internet shop. In addition, we only collect, process and use your personal data if you have given your express consent to this.

Legal basis
The legal basis for this processing is Art. 6 para. 1 b) GDPR.

Storage period
We store the data required for contract processing until the expiry of the statutory warranty and, if applicable, contractual guarantee periods.
We store the data required under commercial and tax law for the periods specified by law, regularly ten years (see §257 HGB, §147 AO).
The data processed to carry out pre-contractual measures will be deleted as soon as the measures have been carried out and it is recognisable that no contract has been concluded.

C. Setting up a Kennel & Schmenger customer account
On the website, you have the option of setting up a personal customer account for the Kennel & Schmenger online shop (hereinafter „customer account“). You can store your personal information in your customer account and use it to shop conveniently in the Kennel & Schmenger online shop. In addition, we offer you certain convenient functions, such as the display of your purchase history. To set up your personal customer account, we need your first and last name, your e-mail address, your postal address, your date of birth to check whether you are over 18 and your telephone number for any queries about your order. We also need a password of your choice to set up your customer account. The e-mail address you provide also serves as the access code for the customer account. After successful registration, you will automatically receive a confirmation e-mail. In the personal area of your customer account, you can update your personal data at any time and add further information on a voluntary basis.

D. Orders in the Kennel & Schmenger online shop
1. orders with a customer account The information stored in your customer account is saved in Kennel & Schmenger’s central customer database. As part of the ordering process, you will be asked to log in to your customer account with your e-mail address and password. Your delivery and billing address as well as your telephone number for any queries regarding your order are automatically pre-filled in your customer account. During the ordering process, you have the option of changing or adding to this information (e.g. entering a different delivery or billing address).

2. guest orders Of course, you can also use our online shop without an existing customer account. In this case, you can enter the information required to process your order as part of the ordering process in the „Customer information“ order form provided for this purpose and send it directly to us by clicking on the button labelled „Continue“ in the order form. To process your order, we need your first and last name, your e-mail address, your postal address, your date of birth to check whether you are over 18 and your telephone number for any queries regarding your order.

E. Use of logistics providers
In order to dispatch your order, we make your personal data available to logistics providers who process this data on our behalf and in compliance with these data protection provisions and the necessary security measures.

F. Collection of outstanding receivables
We also use your personal data to collect outstanding debts. For this purpose, we commission debt collection companies that process your data on our behalf and in compliance with these data protection provisions and the necessary security measures.

G. Credit assessment
If we make advance payments, e.g. in the case of a purchase on account, we may obtain creditworthiness information on the basis of mathematical statistical procedures from SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany, in order to safeguard our legitimate interests. For this purpose, we transmit the personal data required for a credit check to SCHUFA Holding AG and use the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship.

The credit report may contain probability values (score values) that are calculated on the basis of scientifically recognised mathematical and statistical procedures and whose calculation includes address data. Your interests worthy of protection are taken into account in accordance with the statutory provisions. SCHUFA Holding AG stores and transmits this data to its contractual partners in the EU internal market in order to provide them with information for assessing the creditworthiness of natural persons. For the purpose of debtor identification, address data may be transmitted to companies that collect receivables on a commercial basis. You can obtain information from SCHUFA Holding AG about the data stored about you and order a self-disclosure via the website https://www.meineschufa.de. Further information about the activities of SCHUFA Holding AG, storage and deletion periods as well as the information and scoring procedure of SCHUFA Holding AG can also be found on the above-mentioned website.

H. Cookies
A cookie is a small text file that is stored on your computer or mobile device and retrieved by it when you access the website at a later date. We use cookies to improve and simplify our online services. We do not use cookies to store personal information or to pass information on to third parties. There are two different types of cookies – persistent and temporary cookies (session cookies). Persistent cookies are stored as a text file on your computer or mobile device for up to twelve months. Session cookies are only stored temporarily and are automatically deleted when the browser window is closed. If you have selected „Save user data“ when logging in, persistent cookies ensure that your selection of the start page and your details are saved. We also use cookies if you use product filters and to determine whether you are currently logged in or have an item in your shopping basket. You can easily remove cookies from your computer or mobile device via your browser. In the „Help“ menu of your browser, you can find out how to deal with cookies and how to delete them. You can refuse cookies or receive a notification each time a cookie is sent to your computer or mobile device. However, we would like to point out that the functions of our online services will be restricted if you reject cookies.

I.1 Use of Facebook social plugins
Our website uses social plugins („plugins“) from the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). The plugins are labelled with a Facebook logo or the addition „Social plugin from Facebook“ or „Facebook Social Plugin“. An overview of the Facebook plugins and their appearance can be found here:
https://developers.facebook.com/docs/plugins
When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plugins, for example by clicking the „Like“ button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights in this regard and setting options to protect your privacy can be found in Facebook’s data protection information:

http://www.facebook.com/policy.php

If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g. with the „Facebook Blocker“ (http://webgraph.com/resources/facebookblocker/).

I.2 Use of Instagram social plugins
Our website uses social plugins („plugins“) from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). The plugins are labelled with an Instagram logo, for example in the form of an „Instagram camera“. An overview of the Instagram plugins and their appearance can be found here:

http://blog.instagram.com/post/36222022872/introducing-instagram-badges

When you access a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there.

If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example by clicking the „Instagram“ button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed to your contacts there.

The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights in this regard and setting options to protect your privacy can be found in Instagram’s data protection information:

https://help.instagram.com/155833707900388/

If you do not want Instagram to assign the data collected via our website directly to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the Instagram plugins from loading with add-ons for your browser, e.g. with the script blocker „NoScript“ (http://noscript.net/).

I.3 Use of the Twitter plugin

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the „Re-Tweet“ function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter in the process. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found in Twitter’s privacy policy at:

https://twitter.com/de/privacy.

The Twitter plugin is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the widest possible visibility in social media.

You can change your data protection settings on Twitter in the account settings at https://twitter.com/account/settings

J. Protection of your data
We take appropriate technical and organisational measures to protect our website and IT systems against loss, destruction, unauthorised access, modification or dissemination of your data by unauthorised persons. Your data will only be transmitted by us in encrypted form using the SSL (Secure Socket Layer) coding system. However, we would like to point out that due to the structure of the Internet, it is possible that the rules of data protection and the above-mentioned security measures may not be observed by other persons or institutions outside our area of responsibility. In particular, unencrypted data – e.g. when sent by e-mail – can be read by third parties. We have no technical influence on this. It is the responsibility of the user to protect the data provided by him/her against misuse through encryption or in any other way.

K. Right to information and rectification
You have a right to free information about the data stored about you and, if necessary, a right to correction, blocking or deletion of this data. You can revoke your consent to the collection, processing and use of data at any time with effect for the future. We will be happy to answer any further questions you may have about data protection and the processing of your personal data. You can reach us at the e-mail address customer-service@kennel-schmerger.com. Of course, you can also contact us using the contact details provided in the legal notice.

Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance, provided that

(1) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and

(2) the processing is carried out by automated means.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly by us to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

L. Adjustments
We reserve the right to update this Privacy Policy from time to time. Updates to this Privacy Policy will be published on our website. Changes will apply from their publication on our website. We therefore recommend that you visit this page regularly to check for any updates.

M. Use of data when registering for the email newsletter
If you register for our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter in accordance with your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

To subscribe to the newsletter offered on our website, you can register using our form. We use the so-called double opt-in procedure. A confirmation email will first be sent to the email address you have provided, asking you to confirm your registration. The registration only becomes effective when you click on the activation link contained in the confirmation e-mail. We use your data transmitted to us exclusively for sending the newsletter, which may contain information or offers.

We use Getresponse to send our newsletter. Your data is therefore transferred to Getresponse.de. Getresponse is prohibited from using your data for purposes other than sending the newsletter. Getresponse is not permitted to pass on or sell your data. Getresponse is a certified newsletter software provider that has been carefully selected in accordance with the requirements of the GDPR and the BDSG.

You can revoke your consent to the storage of data and its use for sending newsletters at any time, e.g. via the unsubscribe link in the newsletter.

We also use the option to remind you of the items in your shopping basket. This is done by e-mail notification, which you can also cancel at any time in your customer account.

N. Use of data when using the contact form
On our website, we offer you the opportunity to contact us using a form provided. As part of the process of sending your enquiry via the contact form, reference is made to this privacy policy to obtain your consent.

The purpose of providing your e-mail address is to allocate your enquiry and to be able to reply to you. When using the contact form, your personal data will not be passed on to third parties.

Declaration of consent:

By entering my data and clicking the „Send“ button, I declare my consent for my e-mail address and my name to be used to answer my contact enquiry.

I can revoke my consent to the collection of personal data during the registration process at any time.

O. Use of Google Analytics for web analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc.(www.google.de). Google (Universal) Analytics uses methods that enable your use of the website to be analysed, such as so-called „cookies“, text files that are stored on your computer. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link:

http://tools.google.com/dlpage/gaoptout

As an alternative to the browser plugin, you can click this link Deactivate Google Analytics to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your end device. If you delete your cookies, you must click the link again.

Deactivate Google Analytics

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

Storage period: 14 months

P. Use of the remarketing or „similar target groups“ function from Google
We use the remarketing or „similar target groups“ function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“) on our website.

If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with the applicable data protection laws.

The application serves the purpose of analysing visitor behaviour and visitor interests.

Google uses cookies to analyse website usage, which forms the basis for the creation of interest-based advertisements. Cookies are used to record visits to the website and anonymised data on the use of the website. No personal data of visitors to the website is stored. If you subsequently visit another website in the Google Display Network, you will be shown adverts that are highly likely to take into account previously accessed product and information areas.

Your data may be transferred to the USA. Google has certified itself in accordance with the US-EU data protection agreement „Privacy Shield“ and is therefore obliged to comply with European data protection guidelines.

You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there:
https://support.google.com/ads/answer/7395996

Alternatively, you can prevent the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the further opt-out information provided there.

You can find more information about Google Remarketing and the associated privacy policy at: https://www.google.com/privacy/ads/

Q. Use of Google Ads conversion tracking
We use the online advertising programme „Google Ads“ on our website and, in this context, conversion tracking (visit action evaluation). Google Conversion Tracking is an analysis service of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“).

When you click on an advert placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you have clicked on the ad and have been redirected to this page. Each Google Ads customer receives a different cookie. It is therefore not possible for cookies to be tracked via the websites of Ads customers.

The information obtained with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our adverts and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.

You can deactivate personalised advertising for you in Google’s advertising settings. You can find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=de. Alternatively, you can prevent the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ and implementing the further information on opting out mentioned there.

You will then not be included in the conversion tracking statistics.

You can find more information and Google’s privacy policy at: https://www.google.de/policies/privacy/

R. Use of Google AdSense
We use the AdSense function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“) on our website.

This function is used to display personalised, interest-based advertisements from the Google Display Network to visitors to the provider’s website. Google uses cookies that enable your use of the website to be analysed.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Google has certified itself in accordance with the US-EU data protection agreement „Privacy Shield“ and is therefore obliged to comply with European data protection guidelines.

You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996

You can find more information and Google’s privacy policy at: https://www.google.com/policies/technologies/ads/, https://www.google.de/policies/privacy/

S. Use of Bing Ads
We use Bing Ads from Microsoft Corporation (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; „Microsoft“) on our website.

When you click on an advert placed by Microsoft Bing Ads, a cookie for conversion tracking is stored on your computer. This cookie has a limited validity and is not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Microsoft and we can recognise that you have clicked on the ad and have been redirected to this page.

Information obtained with the help of the conversion cookie is used to create conversion statistics. We find out the total number of users who clicked on one of our adverts and were redirected to a page with a conversion tracking tag. However, it is not possible to personally identify these users.

Your data may be transferred to the USA. Microsoft has certified itself in accordance with the US-EU data protection agreement „Privacy Shield“ and is therefore obliged to comply with European data protection guidelines.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

As a result, you will not be included in the conversion tracking statistics.

You can find more information on data protection and the cookies used by Microsoft Bing at: https://privacy.microsoft.com/de-de/privacystatement

Further information
The Trusted Shops Trustbadge is integrated on this website to display our Trusted Shops seal of approval and any collected reviews as well as to offer Trusted Shops products to buyers after an order; this serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany When the Trustbadge is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is not analysed and is automatically overwritten no later than seven days after the end of your visit to the site. further personal data is only transferred to Trusted Shops if you have consented to this, have decided to use Trusted Shops products after completing an order or have already registered to use them. In this case, the contractual agreement concluded between you and Trusted Shops applies.

Some services process personal data in unsafe third countries. By consenting to the use of these services, you also consent to the processing of your data in these unsafe third countries in accordance with Art. 49 para. 1 lit. a GDPR. This harbours the risk that your data may be processed by authorities for control and monitoring purposes, possibly without the possibility of legal recourse.

Controller for data processing:

Kennel & Schmenger Handelsgesellschaft mbH
Im Erlenteich 1-5
66955 Pirmasens
Telephone: +49 (0) 6331 710917
datenschutz@kennel-schmenger.com

Status: May 2018